FAQs

Frequently Asked Questions (FAQs)

1. Order Placement
Select your desired items from our online store, add them to your shopping cart, and complete the checkout process. Upon successful completion, you will receive an order confirmation via email.

2. Delivery Timeframes
Standard delivery typically takes 7-15 business days, depending on your destination. A tracking number will be provided once your package ships.

3. International Shipping
We offer worldwide shipping services to most international destinations. Please note that shipping fees and delivery times vary by location.

4. Order Tracking
We provide full order visibility through our tracking system. Once your package is dispatched, you will receive a tracking number to monitor your delivery status.

5. Order Modifications
Due to our rapid processing system, order changes must be requested within 24 hours of placement. Please contact our support team immediately for any modifications.

6. Returns and Exchanges
For defective items or incorrect shipments, initiate a return request within 14 days of receiving your order. Our team will coordinate either a replacement or refund.

7. Customer Support
Our dedicated support team is available via email at [support@agbluxedrop.com]. We strive to address all inquiries promptly and efficiently.